Legal
Refund Policy
Except where required by law, completed digital sales are final after product access or subscription benefits have been delivered. Please test the included trial and confirm system compatibility before purchasing.
1. Immediate digital access
After successful payment, purchase and access information is sent to the checkout email or made available in your account. Delivery may include the product download, installation instructions, activation or entitlement access, onboarding material, and support contact information.
2. Final-sale policy
Because access to digital software or subscription benefits is delivered promptly, purchases are non-refundable once completed, except where applicable law requires a refund. Cancelling a subscription prevents renewal according to the billing-portal terms; it does not automatically reverse a prior charge.
3. Try and verify before purchasing
- Use the three included trial downloads on the actual lesson sources you need.
- Confirm you use a supported desktop browser and operating system.
- Check the current product limitations and supported providers.
- Ask support before purchase if a required workflow remains unclear.
4. Product support commitment
If delivery, activation, or an essential advertised feature is not working as described, contact support with the checkout email, order ID, browser, extension version, exact error, and troubleshooting steps. The team will make reasonable efforts to diagnose verified defects and restore access where feasible.